Fritschi – we’re here for you
We have compiled the answers to the most frequently asked questions of our customers and added other useful information. We have an extensive network of trained professionals available on site for consultation, adapt and to set bindings, handle any repairs that may be necessary plus assistance with warranty claims. Please use the contact form to request further information.
Can I adjust the DIN settings myself?
We recommend having the DIN settings adjusted by a trained professional who can check the release settings of the binding with a test instrument. Table of DIN settings
I need low DIN settings. Which is the right binding for me?
Fritschi bindings have a very reliable release, even with settings in the lower range. For DIN settings below 4 we recommend the Scout 11.
What DIN settings do my bindings require?
The DIN settings define the force at which the binding is supposed to release. It is determined according to DIN ISO shown in this table and based on the skier’s weight, height, the length of the boot’s sole and the type of skier you are. We recommend having the settings adjusted and checked by a trained professional.
What do I do if the binding does not release when it should?
The binding releases only under the effect of the selected force. If you repeatedly feel that the binding should have released, it is necessary to check whether the DIN settings have been correctly determined. We recommend that you gradually reduce the settings after having them checked by a professional. The setting with +/- a DIN value is within the tolerance range according to DIN/ISO. Settings beyond that or for values above 10 are in the respnsibility of the user.
How do I care for my bindings?
Regular care and proper storage as well as an annual inspection of the binding by a trained professional ensure a reliable function and a long service life.
What do I do if the binding releases when it shouldn’t?
The binding releases only under the effect of the selected force. If you repeatedly feel that the binding should not have released, it is necessary to check whether the DIN settings have been correctly determined. We recommend that you gradually increase the settings after having them checked by a professional. The setting with +/- a DIN value is within the tolerance range according to DIN/ISO. Settings beyond that or for values above 10 are in the respnsibility of the user..
I bought my bindings online. Where can I have them mounted?
By one of Fritschi’s trained specialized dealers. In addition to compatibility with the boot, proper mounting, adjustment and settings are required for an optimal function. Professional mounting is also required for warranty claims and product liability. These services may be subject to charge.
Where can I get a drilling template to mount the bindings
To ensure optimal function, compatibility with the boot and to meet the warranty requirements, we recommend having the binding mounted, adjusted to the boot and set by a trained specialized dealer.
The binding is defective. What do I do?
Contact a trained specialized dealer who will be pleased to obtain the replacement parts, handle the repair and even process the warranty claim, if necessary.
How can I repair my binding during a ski tour?
Regular care and an annual inspection by a professional reduce the risk of a defect to a minimum.
What are the advantages of registering my bindings?
The registration extends the warranty period of your Fritschi bindings by one year to three years. The necessary serial numbers are provided in the user manual.
How long is the warranty period?
The warranty period is two years. Instructions and conditions are provided in the Warranty Certificate section of your user manual.
If you register your bindings the warranty period will be extended by one year.
Can I still get replacement parts for my old bindings?
Replacement parts are available for approx. 8 years after the last season the bindings were sold. Please send us pictures of your binding that clearly show the defect and the model.
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What do I do if the crampon cannot be removed from the Tecton?
Knock out and remove snow or ice according to the Video.
I am unable to set my Tecton to the walk mode in the back. What now?
Check if any snow has accumulated under the automatic heel unit. In this case, it would not be possible to switch to the WALK mode.
Compatibility of ski boots
Boot, binding and ski form a system which functions optimally when all components are adjusted to each other in accordance with the range of use.
Basically all models with inserts and an adequate retaining edge to hold the boot on the heel are compatible according to the list.
Fritschi recommends in any event to have a trained professional check the compatibility with the 4-point-check.
Can boots with Grip-Walk soles be used for Tecton?
Yes, basically all models with inserts and an adequate retaining edge to hold the boot on the heel are compatible according to the list. Boots with Grip-Walk soles can be used, provided that they satisfy these criteria.
Fritschi recommends in any event to have a trained professional check the compatibility with the 4-point-check.
What do I do if I cannot step into the Tecton in front?
Check whether the sole of the boot and the inserts are free of ice and snow.
Caution: Never chip off ice or snow on the front jaw as this could damage the binding.
Tip: After stepping in, move the boot up and down two or three times to push any remaining snow and ice out of the inserts.
How do I step into the Tecton in back without effort?
The heel jaw of the Tecton is designed for an easy step-in. Another safety aspect in difficult terrain.
Can a new boot be adjusted if the Tecton has already been mounted?
Yes, the heel jaw of the Tecton can be moved backward or forward by 12.5 mm from the middle. We recommend to have the boot adjusted by a trained professional.
Caution: Because of the difference in the length of the boot’s sole, the DIN value must be recalculated and reset to ensure a reliable release.
Is the release of the Tecton blocked when climbing uphill?
No, but the lateral release is significantly inhibited. In climbing, the boot will be released in an emergency if substantial force is applied.
Is the Tecton TÜV-certified?
At the current time, there is no corresponding standard for pin bindings. Quality and safety are priorities for Fritschi and therefore, the company has established a comprehensive and very sophisticated test system.
All models are tested according to the DIN/ISO standard 13992 for ski touring bindings.
The settings can be checked by a specialized dealer with a test instrument for bindings. Production and work processes are periodically inspected by TÜV.
What do I do if the ski stopper does not fully open?
Check whether the ski stopper touches the edge of the ski. If so, it has to be replaced with a wider stopper.
Which crampon should be used with the Tecton?
The Traxion crampon. It also fits the Vipec Evo and is easy to use.
After a lateral release, the pin lever of the Vipec Evo remains extended. How do I reset it to the home position?
After a lateral release, first push the pin lever upward by hand and the system will automatically return to the home position. Then you can open the binding to step in
Can the release of the Tecton be blocked in front for downhill skiing?
No, the release cannot be deliberately blocked. The Tecton always offers a secure support and with the high elasticity for the boot the risk of a pre-release is reduced to a minimum, just as with alpine bindings.
Blocking the release function of a binding for downhill skiing may cause significant injuries.
What do I do if the crampon cannot be removed from the Vipec Evo?
Knock out snow or ice according to the Video.
What do I do if the ski stopper does not fully open?
Check whether the ski stopper touches the edge of the ski. If so, it has to be replaced with a wider stopper.
Can boots with Grip-Walk soles be used with the Vipec Evo?
Basically all models with inserts according to the list of compatible boots can be used, even if they have Grip-Walk soles.
Fritschi recommends in any event to have a trained professional check the compatibility with the 4-point-check.
After a lateral release, the pin lever of the Vipec Evo remains extended. How do I reset it to the home position?
After a lateral release, first push the pin lever upward by hand and the system will automatically return to the home position. Then you can open the binding to step in.
Boot, binding and ski form a system which functions optimally when all components are adjusted to each other in accordance with the range of use.
Basically all models with inserts according to the list of compatible boots can be used. The few exceptions are also listed.
Fritschi recommends in any event to have a trained professional check the compatibility with the 4-point-check.
What do I do if I cannot step into the Vipec Evo in front?
Check whether the sole of the boot and the inserts are free of ice and snow.
Caution: Never chip off ice or snow on the front jaw as this could damage the binding.
Tip: After stepping in, move the boot up and down two or three times to push any remaining snow and ice out of the inserts.
Can a new boot be adjusted if the Vipec Evo has already been mounted?
Yes, the heel jaw of the Vipec Evo can be moved backward or forward by 12.5 mm from the middle. We recommend to have the boot adjusted by a trained professional.
Caution: Because of the difference in the length of the boot’s sole, the DIN value must be recalculated and reset to ensure a reliable release.
Is the release of the Vipec Evo blocked when climbing uphill?
No, but the lateral release is significantly inhibited. In climbing, the boot will be released in an emergency if substantial force is applied.
Is the Vipec Evo TÜV-certified?
At the current time, there is no corresponding standard for pin bindings. Quality and safety are priorities for Fritschi and therefore, the company has established a comprehensive and very sophisticated test system.
All models are tested according to the DIN/ISO standard 13992 for ski touring bindings.
The settings can be checked by a specialized retailer with a test instrument for bindings. Production and work processes are periodically inspected by TÜV.
Can the release of the Vipec Evo be blocked in front for downhill skiing?
No, the release cannot be deliberately blocked. The Vipec Evo always offers a secure support and with the high elasticity for the boot the risk of a pre-release is reduced to a minimum, just as with alpine bindings.
Blocking the release function of a binding for downhill skiing may cause significant injuries.
Which crampon should be used with the Vipec Evo?
The Traxion crampon. It also fits the Tecton and is easy to use.
Can boots with Grip-Walk soles be used with the Xenic?
Basically all models with inserts according to the list of compatible boots can be used, even if they have Grip-Walk soles.
Fritschi recommends in any event to have a trained professional check the compatibility with the 4-point-check.
Which ski boots are compatible with the Xenic?
Boot, binding and ski form a system which functions optimally when all components are adjusted to each other in accordance with the range of use.
Basically all models with inserts according to the list of compatible boots can be used. The few exceptions are also listed.
Fritschi recommends in any event to have a trained professional check the compatibility with the 4-point-check.
How do I properly switch the Xenic from downhill to walk mode?
Move the climbing aid backward and use it as a lever to turn the heel by 180°. Do not push the stopper downward because it automatically locks with the first step
What do I do if I cannot step into the Xenic in front?
Check whether the sole of the boot and the inserts are free of ice and snow.
Caution: Never chip off ice or snow on the front jaw as this could damage the binding.
Tip: After stepping in, move the boot up and down two or three times to push any remaining snow and ice out of the inserts.
What can I do if the boot does not have enough of a walking angle with the Xenic?
In this unusual case, the red bow is removable to position the boot when you step in.
Fritschi recommends in any event to have it removed by a trained professional and have the compatibility checked according to the 4-point check.
Can a new boot be adjusted if the Xenic has already been mounted?
Yes, the heel jaw of the Xenic can be moved backward or forward by 12.5 mm from the middle. We recommend to have the boot adjusted by a trained professional.
Caution: Because of the difference in the length of the boot’s sole, the DIN value must be recalculated and reset to ensure a reliable release.
Is the Xenic TÜV-certified?
At the current time, there is no corresponding standard for pin bindings. Quality and safety are priorities for Fritschi and therefore, the company has established a comprehensive and very sophisticated test system.
All models are tested according to the DIN/ISO standard 13992 for ski touring bindings.
The settings can be checked by a specialized dealer with a test instrument for bindings. Production and work processes are periodically inspected by TÜV.
Can the front release of the Xenic be blocked?
When climbing uphill the Xenic is blocked in front as are all pin bindings with lateral release in back.
Going downhill the Xenic provides secure support and will not release until the set force is reached. An impact from below cannot open the front binding system. It does not have to be blocked.
Blocking the release function of a binding for downhill skiing may cause considerable injuries.
Can I use the Xenic without a ski stopper?
For safety reasons we recommend using a ski stopper. Safety straps are available as accessories. They should be mounted by a trained professional.
Since ski touring boots do not have a secure receptacle for safety straps, we recommend using the safety strap in combination with a ski stopper.
Which crampon should be used with the Xenic?
The Xenic crampon. It is precisely adjusted to the Xenic and is easy to use. Other brands of crampons with a similar operating method may possibly be used.
What do I do if the ski stopper does not fully open?
Check whether the ski stopper touches the edge of the ski. If so, it has to be replaced with a wider stopper.
Can the Scout be used with alpine ski boots for children?
No, it is only compatible with alpine ski boots according to DIN ISO 5355 for adults, but suitable ski touring boots according to DIN ISO 9523 are available from size 22.0 on.
What ski boots should be used with the Scout?
The Scout is compatible with ski boots according to DIN ISO 9523 for touring ski boots and DIN ISO 5355 for alpine ski boots.
What size of the Scout do I choose for my boot?
The length of the boot’s sole is what determines the choice. For an optimal standing position on the ski, the smallest possible binding size should be selected.
Is the Scout TÜV-certified?
Yes, it meets the DIN ISO standards 13992 and 9462 for touring and alpine bindings and for touring ski boots according to DIN ISO 9523 and alpine ski boots according to DIN ISO 5355.
Can I use the Scout without a ski stopper?
Yes, instead of a ski stopper you can use the easy to mount safety strap from our available accessories. We recommend using all bindings with at least one safety device.