Fritschi – we’re here for you
We have compiled the answers to the most frequently asked questions of our customers and added other useful information. We have an extensive network of trained professionals available on site for consultation, adapt and to set bindings, handle any repairs that may be necessary plus assistance with warranty claims. Please use the contact form to request further information.
Can I adjust the DIN settings myself?
We recommend having the DIN settings adjusted by a trained professional who can check the release settings of the binding with a test instrument. Table of DIN settings
I need low DIN settings. Which is the right binding for me?
Fritschi bindings have a very reliable release, even with settings in the lower range. For DIN settings below 4 we recommend the Scout 11.
What DIN settings do my bindings require?
The DIN settings define the force at which the binding is supposed to release. It is determined according to DIN ISO shown in this table and based on the skier’s weight, height, the length of the boot’s sole and the type of skier you are. We recommend having the settings adjusted and checked by a trained professional.
What do I do if the binding does not release when it should?
The binding releases only under the effect of the selected force. If you repeatedly feel that the binding should have released, it is necessary to check whether the DIN settings have been correctly determined. We recommend that you gradually reduce the settings after having them checked by a professional. The setting with +/- a DIN value is within the tolerance range according to DIN/ISO. Settings beyond that or for values above 10 are in the respnsibility of the user.
How do I care for my bindings?
Regular care and proper storage as well as an annual inspection of the binding by a trained professional ensure a reliable function and a long service life.
What do I do if the binding releases when it shouldn’t?
The binding releases only under the effect of the selected force. If you repeatedly feel that the binding should not have released, it is necessary to check whether the DIN settings have been correctly determined. We recommend that you gradually increase the settings after having them checked by a professional. The setting with +/- a DIN value is within the tolerance range according to DIN/ISO. Settings beyond that or for values above 10 are in the respnsibility of the user..
I bought my bindings online. Where can I have them mounted?
By one of Fritschi’s trained specialized dealers. In addition to compatibility with the boot, proper mounting, adjustment and settings are required for an optimal function. Professional mounting is also required for warranty claims and product liability. These services may be subject to charge.
Where can I get a drilling template to mount the bindings
To ensure optimal function, compatibility with the boot and to meet the warranty requirements, we recommend having the binding mounted, adjusted to the boot and set by a trained specialized dealer.
The binding is defective. What do I do?
Contact a trained specialized dealer who will be pleased to obtain the replacement parts, handle the repair and even process the warranty claim, if necessary.
How can I repair my binding during a ski tour?
Regular care and an annual inspection by a professional reduce the risk of a defect to a minimum.
What are the advantages of registering my bindings?
The registration extends the warranty period of your Fritschi bindings by one year to three years. The necessary serial numbers are provided in the user manual.
How long is the warranty period?
The warranty period is two years. Instructions and conditions are provided in the Warranty Certificate section of your user manual.
If you register your bindings the warranty period will be extended by one year.
Can I still get replacement parts for my old bindings?
Replacement parts are available for approx. 8 years after the last season the bindings were sold. Please send us pictures of your binding that clearly show the defect and the model.
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What do I do if the crampon cannot be removed from the Tecton?
Knock out and remove snow or ice according to the Video.
I am unable to set my Tecton to the walk mode in the back. What now?
Check if any snow has accumulated under the automatic heel unit. In this case, it would not be possible to switch to the WALK mode.
Compatibility of ski boots
Boot, binding and ski form a system which functions optimally when all components are adjusted to each other in accordance with the range of use.
Basically all models with inserts and an adequate retaining edge to hold the boot on the heel are compatible according to the list.
Fritschi recommends in any event to have a trained professional check the compatibility with the 4-point-check.
Can boots with Grip-Walk soles be used for Tecton?
Yes, basically all models with inserts and an adequate retaining edge to hold the boot on the heel are compatible according to the list. Boots with Grip-Walk soles can be used, provided that they satisfy these criteria.
Fritschi recommends in any event to have a trained professional check the compatibility with the 4-point-check.
What do I do if I cannot step into the Tecton in front?
Check whether the sole of the boot and the inserts are free of ice and snow.
Caution: Never chip off ice or snow on the front jaw as this could damage the binding.
Tip: After stepping in, move the boot up and down two or three times to push any remaining snow and ice out of the inserts.
How do I step into the Tecton in back without effort?
The heel jaw of the Tecton is designed for an easy step-in. Another safety aspect in difficult terrain.